Terms and Conditions.
The terms and conditions as described here (hereinafter – “Terms”) are applicable to each product offered on our shop via the website www.janisfarm.com and all deliveries.
Every order implies acceptance of the Terms. The Terms of Janis Farm SIA are applied in accordance with the Latvian law.
1.Purchase and Payment
1.1 The agreement between Janis Farm SIA and you as a buyer is concluded at the moment when you have accepted the Terms set by Janis Farm SIA and agreed with them. The lack of a signature does not affect the binding force of the offer and its acceptance and applicability of the Terms. Janis Farm SIA reserves the right to refuse an order or impose additional conditions for large orders, incomplete ordering procedures or problems experienced in previous orders of the buyer.
1.2 The orders via the website www.janisfarm.com is always confirmed by e-mail.
1.3 If no confirmation email is sent, the purchase agreement is not (yet) in force.
1.4 Payment of products purchased from Janis Farm SIA shall be paid as a pre-payment by bank transfer or via other proposed payment (Invoice, L / C, T / T, ..) or other payment term if agreed otherwise with Janis Farm SIA.
1.5 The seller (Janis Farm SIA) retains ownership of all goods until the moment of full payment.
To ensure secure online payment and security of your personal information, transaction data is sent encrypted with SSL technology over the Internet. Particular software is not required in order to ensure the payment using SSL.
1.6 In the event of late payment term Janis Farm SIA is entitled to terminate the agreement with immediate effect or to suspend (further) delivery until the moment when the payment is made in full amount and/or the you have fulfill all your commitments.
1.7 The Terms and the confirmation mails are always made in the language of the website (Dutch or English).
2. Delivery and Delivery Times
2.1 The delivery time set by Janis Farm SIA is approximate period until the product is delivered.
2.2 The maximum delivery period within the European Union and the European Economic Area is 30 days after receipt of the order, except for cases when indicated that the period of delivery is 30 days after receipt of the payment or if a different period of delivery was agreed, depending on the season or production capacity.
2.2 If a product you ordered is temporarily out of stock, you will be notified when the product becomes available. Once the ordered product is delivered to the specified delivery address, the risk for the product(s) is transferred to the buyer.
2.3 For deliveries abroad the EU and EEA countries specific conditions are applied:
2.3.1 Deliveries abroad are provided applying condition “EXW Riga” (Incoterms 2010), except otherwise agreed by specific agreement.
2.3.2 Shipping and delivery costs will be communicated prior to confirmation of your purchase;
2.3.3 If the transportation costs are not calculated automatically, then an indication of the shipping costs will be mentioned and/or given and should be approved by you beforehand. Only after the transportation costs, as well as the delivery conditions are agreed upon, then the agreement can be considered to be entered into force.
- Product information
3.1 Information, images, oral communications, statements etc. relating to all offers and the main characteristics of the products that are provided by phone or email are as accurately as possible,
3.2 Janis Farm SIA is not liable for the applicability and usability of the advice and information provided in the website of Janis Farm SIA, as well as printing errors on the website or technical information provided by suppliers or manufacturers of Janis Farm SIA.
3.3 The products offered by Janis Farm SIA meet the legal standards and are certified by appropriate public agencies in accordance with the requirements of applicable statutory acts.
3.4 The hyperlinks to other websites or information (if any) of other third parties that might be included in the website of Janis Farm are included in order to provide potentially valuable information to the visitor. Such links are purely informative. Janis Farm SIA is not responsible for the content of the website referred to or the use thereof.
- Returns of goods
4.1 The goods you return must be undamaged, unused and unopened (in original condition and packaging) and sent back to Janis Farm SIA within 14 calendar days of receipt. The date of receipt will be checked with shipping date in order to control the term for the return.
4.2 All sent documentation, guarantees and packaging materials should be attached to the return, as well as your bank account number. The direct costs of return are borne by the buyer. Not or insufficiently prepaid consignments are always refused and returned to sender.
4.3 Janis Farm SIA refunds you the full purchase price within 30 days after return receipt of goods in Riga. If it appears that the goods are not received then the purchase price including shipping is not repaid partly or fully according to the terms of withdrawal. In such a case the product remains your property. At your request, the product can be sent back to you, if you pay the associated sending cost beforehand.
4.4 When the product is visibly damaged or otherwise damaged you are not entitled to refunding.
4.5 The product will not be returned in following cases:
4.6 More than 7 days have passed after the delivery of the product in cases the product is made especially for you or changed by you.
4.7 If the product delivered to you was perishable goods, or the seal of the packaging has been broken or the packaging was opened.
- Terms of warranty for the products
5.1 Janis Farm SIA ensures the warranty for the products in accordance with the warranty provided by the respective producer of the product. The warranty may vary from the brand to brand of the product, and you must check the information on the warranty for particular product prior to the purchasing of the product.
6.1 You are obliged to check the goods carefully immediately after the receipt. Also you need to check whether the delivered goods corresponds to the requirements set out in the concluded agreement between you and Janis Farm SIA (e.g., correct amount, correct goods, agreed quality etc.).
6.2 In case of shortage of the delivered products, you must report to Janis Farm SIA within 7 days after the delivery of the product(s).
6.3 A non-visible defect must be notified by the consumer within 2 working days after discovery, but no later than in writing within 2 months after the delivery of the product(s).
6.4 The costs for returning of the products which do not correspond to the provided product’s description will be borne by Janis Farm SIA.
6.5 In case of return, the product(s) must be returned to address of Janis Farm SIA or other indicated address.
- Force majeure
7.1 As force majeure circumstances are considered all external causes, foreseen or unforeseen which Janis Farm SIA cannot influence and which prevents Janis Farm SIA to comply with its obligations.
7.2 Janis Farm SIA has the right to invoke the force majeure clause if the circumstances hindering (further) fulfillment occurs after Janis Farm SIA should have fulfilled its obligation.
7.3 During force majeure circumstances the delivery and other Janis Farm SIA obligations are suspended. If the period in which the fulfillment of obligations by Janis Farm SIA should be performed lasts longer than 8 weeks, both parties are entitled to terminate the agreement without any obligation to pay compensation.
8.1 At checkout the total product(s) price will be notified to you. All prices are indicated EXW Riga, denominated in EUR.
8.2 Possible shipping costs are indicated separately.
8.3 Offers are valid while the stock(s) is in the warehouse. If a price increase takes place after the conclusion of the agreement, you may terminate the agreement irrespective of the percentage of the increase.
8.4 A personalized quote is valid for two weeks, unless another period is stated in the tender or proposition of Janis Farm SIA.
- Intellectual property rights
The content of the website of Janis Farm SIA , including brands, logos, drawings, data, product or company names, texts, images and the like are protected by intellectual rights and belong to Janis Farm SIA or third parties.
- Questions and complaints
10.1 Complaints or disputes must be reported within 7 days after the delivery. If the complaint is accepted, the liability of Janis Farm SIA is limited to the exchange of goods. Any liability of the seller (Janis Farm SIA) is limited to the actual amount paid for the order.
10.2 Janis Farm SIA deals with questions and complaints within the reasonable period of 7 calendar days.
11.1 All offers and agreements are subject to Latvian law. All disputes related to or arising from offers or transactions concluded with Janis Farm SIA via the website of Janis Farm SIA shall be submitted to the competent court in Riga.
12. Limitation of Liability
12.1 The information on the website is of a general nature. The information is not adapted to personal or specific circumstances and therefore cannot be considered as personal, professional or legal advice to the user.
12.2 Janis Farm SIA takes every effort to ensure that the information provided is complete, correct, accurate and updated. Despite these efforts, errors may occur in the information provided. If the provided information provided or if certain information on or be via the website of Janis Farm SIA contains inaccuracies, Janis Farm SIA will make every effort to rectify this as soon as possible.
12.3 Janis Farm SIA, however, cannot be held liable for direct or indirect damages resulting from the use of the information on this site.
Head office: Ives iela 2, LV-2008, Latvia
Phone: +371,277,323 97
Accessibility: Monday / Friday from 9:00 to 17:00 pm.
Company number: LV240103909805
BIC / SWIFT: UNLALV2X